Last updated: October 2025
Welcome to VH Luxe Travels.
Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://vhluxetravels.com) or engage with our travel services.
1. Who We Are
VH Luxe Travels is a luxury travel agency based in Morgan Hill, California, accredited by ARC, IATA, and CCRA.
We specialize in premium air strategy, custom vacation packages, wellness retreats, group tours, villas, and private transfers.
Our contact details:
- Email: info@vhluxetravels.com
- Phone: +1 (408) 764-7410
- Website: https://vhluxetravels.com
2. Information We Collect
We collect information only as necessary to provide you with personalized and seamless travel experiences.
A. Information You Provide Directly
- Name, email, phone number, and preferred contact method
- Travel details (destinations, budgets, dates, special requests)
- Payment and billing information (processed through secure partners)
- Passport or identification details (only when required for ticketing or travel documents)
- Accessibility, dietary, or wellness preferences (optional, to enhance your travel comfort)
B. Information Collected Automatically
When you browse our website, we may collect:
- Device type, browser type, and IP address
- Pages visited and time spent on the site
- Cookies or tracking pixels used to improve user experience and analytics
3. How We Use Your Information
Your information allows us to:
- Design and confirm your travel bookings (flights, hotels, transfers, activities)
- Communicate updates, confirmations, and itinerary details
- Personalize travel recommendations and post-trip offers
- Manage compliance with airline, hotel, or local travel regulations
- Improve our website performance and service experience
We do not sell, rent, or trade your personal data.
4. Sharing of Information
We share information only as required to deliver your travel arrangements:
- Travel suppliers: airlines, hotels, destination management companies (DMCs), car rental firms, or tour operators—under their own privacy policies.
- Payment processors: PCI-compliant gateways for secure transactions.
- Legal compliance: when required by law, court order, or government regulations.
Each supplier receives only the data needed to fulfill your booking.
5. Data Security
We maintain strict administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse.
All payment and passport data are transmitted through encrypted and secure channels.
Access to client files is limited to authorized VH Luxe team members and trusted travel partners bound by confidentiality agreements.
6. Cookies and Analytics
Our site uses cookies and analytics tools (such as Google Analytics) to understand visitor behavior and optimize the user experience.
You can adjust or disable cookies through your browser settings at any time.
7. Data Retention
We retain booking and client communication records only as long as required:
- For completed trips: up to 7 years (to comply with IATA/ARC record-keeping).
- For marketing lists: until you opt out or request deletion.
8. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Withdraw marketing consent at any time
- Request a copy of your stored data
- File a complaint if you believe your data has been mishandled
Requests can be sent to privacy@vhluxetravels.com.
9. International Data Transfers
As a global travel agency, we may transfer data to suppliers or partners outside the United States.
All transfers comply with applicable privacy and data-protection laws to ensure equivalent safeguards.
10. Children’s Privacy
Our services are intended for adults (18+).
We do not knowingly collect personal data from children.
If a minor’s information is inadvertently shared, please contact us immediately to remove it.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect new regulations or business practices.
The most recent version will always be available at https://vhluxetravels.com/privacy-policy/.
12. Contact Us
If you have any questions or concerns about this policy or your personal data, please contact:
VH Luxe Travels
Morgan Hill, California
📧 privacy@vhluxetravels.com
📞 408-764-7410